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CLAIM: Tenants doubt landlords’ RRA compliance

Research cited by Rushbrook & Rathbone suggests many tenants in managed properties are unconvinced that landlords and managing agents have fully adapted to the Renters’ Rights Act. The findings point to limited tenant communication, uncertainty over compliance, and a perception that few properties or tenancy agreements have been updated.

Residential property surveyors may encounter increased scrutiny of property condition, hazards and tenancy documentation as landlords and agents respond to the Act. The article also highlights a likely need for clearer compliance evidence and better communication with occupiers.

  • Only 32% of surveyed tenants believe their landlord or property manager is fully compliant.
  • 42% think there are gaps in compliance and 26% are unsure.
  • Half of tenants say they received no communication about how the legislation affects them.
  • 59% say their tenancy agreement has not been updated.
  • Just 19% say problems in the property have been proactively addressed.
Organisations: Rushbrook & Rathbone, The Negotiator
Regulations: Renters’ Rights Act
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