CLC seeks licence holder views on referral fees
Summary
The Council for Licensed Conveyancers is consulting licence holders and consumers as part of its review of referral fee arrangements in conveyancing. Its interim findings support referral arrangements where they are transparent and consumer-focused, and the regulator is now seeking evidence to shape clearer guidance and monitoring.
Why it matters
Referral fees and disclosure practices affect the conveyancing process that sits alongside residential transactions, including how consumers are informed at the outset. Surveyors involved in sales, referrals or transaction coordination should note the regulator’s emphasis on transparency, record keeping and consumer protection.
Key points
- CLC has launched two anonymous surveys for licence holders and consumers.
- Interim report found no evidence to justify a ban or cap on referral arrangements.
- Recommendations focus on earlier disclosure, written agreements, record keeping and monitoring.
- The review follows concerns raised after the BBC Panorama documentary on conditional selling.
- Survey responses are open until midnight on Friday 25th September.
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