Consumer upgrades for two housing associations
Summary
The Regulator of Social Housing has published new regulatory judgements for four housing associations, including two consumer upgrades from C2 to C1 for Livin Housing Limited and Community Gateway Association Limited. Amplius Living received a C2 judgement, with RSH noting strengths in health and safety systems but weaknesses in repairs, communication and compliance with the increased damp and mould requirements linked to Awaab’s Law.
Why it matters
These judgements highlight the regulator’s focus on stock condition, repairs performance, tenant communication and health and safety management, all of which are relevant to surveyors assessing social housing assets. The reference to Awaab’s Law and revised consumer standards also signals increasing compliance expectations around damp, mould and evidence-based asset management.
Key points
- Livin and Community Gateway were upgraded from C2 to C1 on consumer standards.
- RSH said both landlords had improved understanding of home condition and repairs planning.
- Amplius Living received C2, G1 and V2, with issues identified in repairs service quality and communication.
- RSH noted challenges for Amplius in meeting legal requirements on damp and mould under Awaab’s Law.
- Watford Community Housing Trust received an interim judgement after a merger, with consumer standards yet to be assessed.
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