NRLA warns of risk of unqualified agents
Summary
The NRLA has warned that increased reliance on letting agents, driven by the complexity of the Renters’ Rights Act and wider PRS regulation, may expose landlords to unqualified or poorly informed agency staff. It is calling for minimum education and training standards for agency personnel, arguing that current proposals are too slow and that professional competence is needed now.
Why it matters
Residential property surveyors working in the private rented sector may see more compliance and management issues where landlords rely on agents. The article also signals potential future regulatory change affecting agency standards, which could influence advice, inspections and risk assessments.
Key points
- Two-thirds of private rentals in England and Wales are administered by a letting agent in some way.
- The NRLA says landlords are increasingly using agents to help navigate the Renters’ Rights Act and other PRS regulation.
- Official survey data cited shows lower satisfaction with repairs where properties are fully managed by agents than by landlords.
- The NRLA wants minimum education and training standards for agency staff.
- The association says a proposed consultation next year is too slow and action is needed now.
This is an RPSA summary of a publicly available article. The full content remains with the original publisher.
