The case for responsible AI in legal services
Summary
The article argues that AI can improve productivity and profitability in legal services, but only if firms adopt it with strong governance, security and oversight. It warns that many UK firms are using AI without adequate policies, creating risks around confidentiality, bias, hallucinations and unsanctioned use of consumer tools.
Why it matters
Residential property surveyors often work alongside legal professionals and rely on accurate, confidential information in transactions and disputes. The article is relevant because it highlights governance and data-risk issues that also apply to any professional use of AI in property-related workflows.
Key points
- AI can reduce repetitive administrative work and improve workflow efficiency.
- Many UK firms reportedly lack strong AI policies and oversight.
- Shadow AI and consumer tools create confidentiality and data protection risks.
- Purpose-built, secure AI tools are presented as safer for regulated work.
- Vendor choice and data portability are strategic considerations.
Organisations:
Clio International, UK law firms
Locations:
UK
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