Home buying and selling reform must focus on experience, not just technology
Summary
The article discusses the Government’s consultation on home buying and selling reform, welcoming proposals aimed at improving upfront property information, digital property logbooks, conveyancing, professional standards and leasehold transactions. It argues that technology should support a better overall transaction experience rather than be treated as the end goal, with greater emphasis on communication, collaboration and trusted information flow.
Why it matters
Residential property surveyors may be affected by changes to the information expected earlier in the transaction and by wider moves toward more connected, standardised property data. The consultation also signals potential shifts in how surveyors interact with conveyancers, agents and other professionals in a more streamlined home-moving process.
Key points
- Consultation proposals aim to reduce delays, fragmentation and uncertainty in home buying and selling.
- Upfront property information and digital property logbooks are highlighted as ways to improve early-stage transparency.
- The article stresses that technology should enable better service, not replace professional judgement.
- Leasehold reforms focus on greater transparency around information requests, response times and fees.
- Improved data sharing and common standards are presented as central to a more connected transaction process.
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