RSH gives two local authorities a C3 consumer grade
Summary
The Regulator of Social Housing has published new consumer regulatory judgements, including C3 grades for Kirklees Metropolitan Borough Council and the Royal Borough of Kingston upon Thames due to serious weaknesses in understanding stock condition and managing tenant-related risks. The update also includes a C1 upgrade for Broadacres Housing Association and first consumer grades for several other landlords, reflecting a mixed picture across the sector.
Why it matters
For residential property surveyors, the findings underline the importance of accurate stock condition data, effective remedial action tracking and robust health and safety oversight in social housing. The cases also highlight ongoing regulatory scrutiny of damp and mould, fire safety and complaints handling, all of which can affect inspection priorities and risk assessment.
Key points
- Kirklees MBC received a C3 consumer grade after failing to demonstrate a clear understanding of home condition and housing stock risks.
- Royal Borough of Kingston upon Thames also received a C3, with limited survey coverage and weak oversight of remedial actions and communal repairs.
- Kirklees still has around 2,500 fire safety remedial actions outstanding.
- Broadacres Housing Association was upgraded to C1 after improving board oversight and health and safety assurance.
- RSH said it will continue intensive engagement where serious failings are identified.
This is an RPSA summary of a publicly available article. The full content remains with the original publisher.
