Agent sentenced for £48,000 fraud against landlords and tenants
Summary
A letting agent has been sentenced after admitting 19 fraud offences involving landlords and tenants, with losses totalling more than £48,000. The case involved withheld tenant deposits, unpaid rent not passed to landlords, and a police proceeds of crime process now underway to seek compensation for victims.
Why it matters
The case highlights the financial and reputational risks arising from poor client money handling in the lettings sector. Surveyors involved in agency, management, or due diligence should note the importance of deposit protection compliance and robust controls over rental income and client funds.
Key points
- Victoria Steele, owner of eHomes in Swaffham, received a 12-month suspended sentence and 200 hours of unpaid work.
- She admitted 19 offences affecting 20 victims, with losses of £48,858.
- Police said some tenant deposits were not paid into an approved deposit protection scheme.
- Some rental payments collected from tenants were not passed on to landlords.
- A Proceeds of Crime Act process has begun to seek compensation for victims.
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