RSH warns council to make fundamental changes for tenants
Summary
The Regulator of Social Housing has issued a C4 consumer grade to Haringey London Borough Council after finding very serious failings and warning that fundamental changes are needed to improve outcomes for tenants. It also published a series of other regulatory judgements, including C3 grades for Tamworth Borough Council and Woking Borough Council, with concerns spanning health and safety, fire, water and asbestos remedial actions, disrepair reporting and tenant engagement.
Why it matters
These judgements highlight the regulator’s focus on landlord governance, repairs, hazard management and tenant safety, all of which can affect the condition and management of residential stock. Surveyors working with social landlords may see increased scrutiny of compliance evidence, remedial action tracking and reporting processes.
Key points
- Haringey London Borough Council received a C4 consumer grade after very serious failings were identified.
- Tamworth Borough Council was criticised for delays in carrying out actions from health and safety assessments and weak hazard reporting.
- Woking Borough Council was found to have weaknesses in overdue fire, water and asbestos remedial actions and disrepair communication.
- RSH said some landlords need stronger tenant engagement, oversight and assurance arrangements.
- Several landlords received improved or first-time consumer grades, showing varied performance across the sector.
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