Regulators publish first joint report on water industry performance, giving the public a clearer picture of company performance
Summary
The Environment Agency, Drinking Water Inspectorate, Natural Resources Wales and Ofwat have published their first joint Water Industry Performance Insights report, combining evidence to give a clearer picture of water company performance. The report highlights strong drinking water quality but continued underperformance on wastewater and pollution, with regulators signalling tougher enforcement where standards are not met.
Why it matters
Water company performance affects drainage, wastewater, pollution risk and the resilience of services that can influence residential property value and occupier experience. Surveyors should note the increased regulatory scrutiny and the potential for local environmental issues to affect due diligence, risk assessment and client advice.
Key points
- First combined report from four water regulators on industry performance
- Drinking water quality remains high, with 99.97% of tests meeting standards
- Environmental performance is weak, with EPA star ratings falling to 16 out of 36
- Regulators say they will step up inspections and enforcement against poor performers
- The report sits within wider UK and Welsh government plans to reform water regulation
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