Service update regarding Microsoft outage
Summary
The Planning Inspectorate has issued a service update confirming that a worldwide Microsoft outage is disrupting its email systems and affecting all services. Its digital appeals service has been temporarily paused for customers and new submissions, while arranged site visits, hearings and inquiries are expected to continue as normal.
Why it matters
Residential property surveyors involved in planning-related work may experience delays in submitting or progressing appeals and related correspondence. The update also indicates that operational hearings and site visits should continue, reducing the risk of wider disruption to live cases.
Key points
- Email sending and receiving are currently affected by the Microsoft outage.
- The digital appeals service has been temporarily paused for customers and new submissions.
- Arranged site visits, hearings and inquiries are expected to continue as normal.
- Customer web forms and phone lines remain available for urgent queries.
Organisations:
Planning Inspectorate, Microsoft
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