Experts urge law firms to avoid “automating chaos” through fragmented AI use
Summary
Industry speakers at the Digital Conveyancing Summit warned that AI adoption in conveyancing must be strategic, coordinated and supported by good data, governance and human oversight. The article highlights growing use of digital tools, but also inconsistent implementation, fraud risks and the need to avoid simply automating inefficient processes.
Why it matters
Residential property surveyors work alongside conveyancers in transaction workflows, so changes in digital conveyancing, identity verification and data governance can affect transaction speed, risk and client expectations. The emphasis on fraud detection, compliance and human oversight is also relevant where surveyors handle property information and support due diligence.
Key points
- AI use in conveyancing is increasing, but often as isolated experimentation rather than firmwide strategy.
- Speakers warned against automating poor processes, fragmented systems and low-quality data.
- Human judgement remains necessary for risk management, client service and decision making.
- Fraud risks are evolving, including deepfakes and AI-assisted identity deception.
- Regulators are expected to take a more data-driven approach to supervision.
This is an RPSA summary of a publicly available article. The full content remains with the original publisher.
