Most landlords unaware of new register and ombudsman
Summary
A survey reported by August suggests that most landlords are unaware of the forthcoming landlord register and ombudsman linked to the Renters’ Rights Act. Awareness of other tenancy reforms is higher, but the article highlights a significant communication gap ahead of the planned rollout from December.
Why it matters
Surveyors involved in landlord advice, portfolio management or compliance will need to understand the new registration and ombudsman requirements as they become mandatory. The article indicates that many landlords may be unprepared, which could affect compliance discussions, client guidance and transaction timelines.
Key points
- More than three quarters of landlords surveyed were unaware of the new register.
- Only 23% knew about the requirement to register under the Renters’ Rights Act.
- Awareness of the new landlord ombudsman was also reported as low.
- The Government plans to roll out the database from December, with regional deadlines in England.
- The registration fee is stated as £65 per property.
Organisations:
August, EMPO, East Midlands Property Owners, The Negotiator
Regulations:
Renters’ Rights Act, landlord ombudsman, landlord register
Locations:
England, East Midlands
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