Tenants using AI against agents and landlords
Summary
A Goodlord survey suggests tenant confidence and awareness of the Renters Rights Act are rising, with more renters reporting that they feel secure in their tenancy. The article also says tenants are beginning to use AI to help assert their rights, although the extract does not provide detail on specific behaviours or outcomes.
Why it matters
Surveyors involved in residential lettings and landlord advice should note the growing awareness of tenant rights and the potential for more assertive tenant behaviour. This may affect dispute handling, compliance expectations and the evidential quality of communications in the private rented sector.
Key points
- 77% of surveyed tenants said they feel secure in their tenancy.
- Tenant optimism increased from 20% last year to 37% this year.
- Awareness of the Renters Rights Act rose to 68% among renters.
- The article says some tenants are using AI to help exercise new rights.
- The survey sample included 3,031 respondents across lettings professionals, landlords and tenants.
Organisations:
Goodlord
Regulations:
Renters Rights Act
Read the original article
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