This opinion piece argues that Rightmove’s fee increases are disproportionate to the lead generation value some estate agencies receive, particularly in London where alternative marketing channels are more significant. It also highlights the ongoing Competition Appeal Tribunal class action and suggests that AI could eventually reduce the importance of property portals altogether.
Updated government guidance under the Tenant Fees Act, issued after the Renters’ Rights Act came into force, has raised questions about whether some professional rent guarantor contracts entered into before 1 May may still be valid. The guidance also indicates that tenants must be given genuine choice over guarantor services, and that requiring a specific provider could amount to a prohibited payment.
A consumer panel has criticised the Council for Licensed Conveyancers over perceived regulatory gaps in referral fee arrangements linked to conveyancing and estate agency relationships. The debate has been reignited by concerns raised after a BBC Panorama investigation into Connells, with the CLC rejecting the criticism and saying it has sought to improve transparency and consumer protection.
An industry coalition has criticised the Land Registry’s implementation of Qualified Electronic Signatures (QES), arguing that current guidance contains fundamental flaws and is slowing adoption in conveyancing. The letter says the inability to mix signature types is limiting use, while HM Land Registry says it expects uptake to rise and is open to exploring temporary options to accelerate adoption.
